Victim Support Services


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  • Sexual Assault 

  • Domestic Abuse  

  • Child Abuse 

  • Stalking 

  • Teen Dating Violence 

  • Sexual Harassment 

  • Workplace Violence 

  • Bullying/Harassment 

RESOURCES

Military & Family Support Center


100 Col Joe Jackson Blvd
Joint base Lewis-McChord, WA 98438
Phone: 253-982-2695
7:30 a.m. - 4:30 p.m.
Military & Family Support Center

Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Service areas include deployment support, relocation assistance, confidential counseling, personal and family life education, employment assistance, information and referral, MWR services, the transition assistance program, the exceptional family member program, the family advocacy program, the new parent support program, and the federal voting assistance program.

Sexual Assault Prevention and Response Program


100 Col. Joe Jackson Blvd. Bldg. 100/STE 3024
Joint Base Lewis-McChord, WA 98438
Phone: 253-982-7272
Available 24/7
SAPR Program

SAPR Offices support adult victims of sexual assault and sexual harassment, providing advocacy, resource linking, and trauma-informed and recovery-oriented assistance in the DoD community. Coordinators and Victim Advocates assist victims in making reports, work closely with leadership and resources to help servicemembers and their family members navigate the sexual assault response system.

Victims’ Counsel


100 Col. Joe Jackson Blvd.
Joint Base Lewis-McChord, WA 98438
Phone: 253-982-6741
8:00 a.m. - 4:30 p.m. M-F
Please scroll down to the Victims' Counsel tab on the bulletin board here: Victims' Counsel

As part of a larger Air Force program to combat sexual assault and domestic violence offering support to victims who are eligible for services, the JAG Corps has worked to find ways to support the goals of the Air Force in combating sexual assault and domestic violence. The purpose of the VC Program is to provide advice, advocacy, and support to empower victims through independent legal representation.

Military & Family Life Counselors


100 Col. Joe Jackson Blvd
Joint Base Lewis-McChord, WA 98438
Phone: 253-293-2223
7:30 a.m. - 4:30 p.m. M-F
Military and Family Life Counselors

MFLCs provide free confidential, short-term solution-focused non-medical and non-documented counseling to military members and immediate family members. MFLCs are licensed providers who can address relationships, stress, communication, adjustment, deployment, parenting, grief, loss, etc. MFLCs must report instances or eminent risk of abuse, self-harm, and UCMJ infractions.

Child and Youth Military & Family Life Counseling


100 Col. Joe Jackson Blvd, Joint Base Lewis-McChord, WA 98438
Phone: 253-293-2223
7:30 a.m. - 4:30 p.m. M - F
Military and Family Life Counselors (Child & Youth MFLCS)

CYB MFLCs support families and augment child and youth programs. CYB MFLCs provide support on a variety of topics affecting children and teens, including anger and aggression, bullying, conflict resolution, divorce, self-esteem, separation, sibling and parental relationships, time management and more.

AF Employee Assistance Program


2008-B N. 3rd Street
Joint Base Lewis-McChord, WA 98433
Phone: 253-732-2214
7:30 a.m. - 4:00 p.m. M-F
Employee Assistance Program

EAP supports DAF (APF, NAF, Space Force, ANG) employees and Army civilians on AF-led Joint Bases and their respective household members. Services are free, confidential, 24/7 online, in-person, by phone or virtual. Services include non-medical counseling (up to 6 sessions per topic), legal consultation, worklife, education kits, elder care, supervisor resources, physical/mental wellness, webinars and more.

Equal Opportunity


100 Col. Joe Jackson Blvd. Suite 1077
Joint Base Lewis-McChord, WA 98438
Phone: 253-982-1285/5000
8:00 a.m. - 3:30 p.m. M-F
JBLM EO/EEO Office

EO provides timely, fair, and impartial services to military and civilian personnel such as complaint processing, outreach, training, assistance through alternative dispute resolution (ADR), and other related services. This includes ensuring that personnel are equipped with knowledge about and have access to available resources such as trained EO practitioners and the DAF Unlawful Discrimination and Harassment Hotline.

Expedited Transfer


100 Col. Joe Jackson Blvd. Suite 3024
Joint Base Lewis-McChord, WA 98438
Phone: 253-982-7272
8:00 a.m. - 3:30 p.m. M-F
McChord SAPR

Victims of sexual assault have the right to request an expedited transfer. Expedited Transfers are to address situations where a victim feels safe, but uncomfortable due to potential ostracism, retaliation or other circumstances. Expedited Transfers are intended to assist in the victim’s recovery by moving the victim to a new location, where no one knows of the sexual assault.

Family Advocacy Program


9040A Jackson Ave, Joint Base Lewis-McChord, WA 98431
Phone: 253-968-4159
8:00 a.m. - 4:00 p.m. M - F
Family Advocacy Program

FAP strengthens families and enhances resiliency by helping new parents, supporting victims of domestic violence, and assisting family members. The New Parent Support Program helps expecting parents with children up to three years of age. While, maltreatment services triage, assess, and manage referrals for child and adult intimate partner maltreatment.

Chapel


746 Col Joe Jackson Blvd, Joint Base Lewis-McChord, WA 98439
Phone: 253-982-5556
7:30 a.m. - 4:30 p.m. M - F
Chaplain Corps

The Chaplain Corps provide spiritual care and ensures all Airmen, Guardians and their families can exercise their constitutional entitlement of free exercise of religion. Chaplain Corps personnel provide absolute, 100% confidential counseling, spiritual support and resilience in all areas with privileged communication. Chaplains do not have a duty to report requirement.

CATCH (a Serial Offender) Program


After contacting your local SARC or FAP provider, visit the link below to make a CATCH entry: CATCH Website

The CATCH Program gives victims of sexual assault who are making a Restricted Report, certain Unrestricted Reports where the name of the suspect is not reported to or uncovered by law enforcement, or no report an opportunity to anonymously disclose a suspect’s information to help the DoD identify repeat offenders. For more information please visit CATCH Information Guide.

TRICARE


Phone: 888-TRIWEST (874-9378)
8:00 a.m. - 6:00 p.m. M-F
TRICARE

TRICARE is the health care program for uniformed service members, retirees, and their families around the world. TRICARE provides comprehensive coverage to all beneficiaries, including health plans, special programs, prescriptions, and dental plans. TRICARE is arranged into 3 regions: East, West and Overseas. For additional details, visit the TRICARE website for the West region: TRICARE West.

Domestic Abuse Victim Advocate (DAVA)


2013B N. 3rd Ave.(BLDG 2013)
Joint Base Lewis-McChord, WA 98433
Phone: 253-966-7233
8:00 a.m. - 4:00 p.m. M-F
Victim Advocacy

DAVAs are trained professionals who provide non-clinical advocacy services and support to servicemembers and adult family members experiencing domestic abuse. DAVAs are on call 24/7 to provide immediate assistance, safety planning, non-judgmental support, and information on available resources.

Military OneSource


Phone: 1-800-342-9647
Available 24/7
Military OneSource

Provides non-medical face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations include Adoption, Education, Elder Care, Health and Wellness Coaching, Financial Counseling, Spouse Relocation and Transition. Additional services include Translator Assistance, Document Translation, and much more.

62d Medical Squadron (Clinic)


Appointment Line: 1-800-404-4506
Clinics and services

Most medical units provide beneficiary, warrior operational medicine, and flight operational medical care. Ancillary services typically include laboratory, radiology, immunizations, and pharmacy. Each medical unit operates differently, and all services may not be available to all beneficiaries. For more information, visit the MDS or the site provided.

Psychology Today


Please follow the link below:
Psychology Today + Find a Therapist

Psychology Today is a website that provides TRICARE (and other insurance) approved therapists (LPC, LCSW, PhD) and psychiatrist by zip code. Users are able to control for diagnosis (e.g., Depression Anxiety, PTSD), gender of provider, specialized training/experience of provider, etc. The website also provides resources for online therapy and support groups.

Telemynd (TRICARE Mental Health)


Phone: 866-991-2103
9:00 a.m. - 8:00 p.m. (EST) M-F
Email: intake@telemynd.com
Telemynd

Contracted by TRICARE, Telemynd is your online destination to meet with licensed mental health providers. A national network of therapists and prescribers are available for secure and convenient virtual appointments.

Victims Advocate & Counseling Services


Phone: 253-966-7233
Available 24/7
Victim Advocate Services

The Victim Advocate Safe line is available 24/7.

Mental (Behavorial) Health


Phone: 253-968-4947
7:30 a.m. - 4:30 p.m. M-F
Mental (Behavorial) Health

Provides clinical care to patients in need of specialized treatment for severe psychiatric conditions.

More Information

Contact Us

62d Airlift Wing Integrated Prevention and Resilience Office
Comm: (253) 982-0016
62aw.ipro.1@us.af.mil