Clinics and services

Please note: Clinics and services will be closed every 2nd Thursday (doors locked) of the month at noon for training

AIRMAN'S CLINIC

(253) 982-5688
7:30 a.m. to 4:30 p.m. Monday through Friday



NAL- Nurse Advice Line- 24/7
Not sure if you need to seek medical help?
Medical advice via the NAL is available to all Tricare eligible members at 1-800-TRICARE (874-2273) option 1.



SICK CALL
Same-Day appointments are available for quick onset symptoms that are preventing you from going into work.  For Same-Day appointments call the Tricare Appointment Center at 1-800-404-4506.



SECURE MESSAGING
Want to save a trip to the Clinic?

MiCare is your online portal for requesting refills, profile updates, viewing lab results, messaging your provider and more. Visit
https://app.relayhealth.com  to enroll.

Con leave transcriptions ARE NOT necessary when requested by a Military Treatment Facility provider.
Con Leave transcriptions are needed only if requested by a Civilian provider. Stop at the Airman's Clinic front desk for assistance.


BHOP
Behavioral Health consultants (BHC) can help with:

Emotional or behavioral problems such as:
 -Family or relationship difficulties
 -Stress
 -Grief and loss
 -Anxiety and worries
 -Anger
 -Depression

Clinical health problems such as:
 -Sleep/insomnia
 -Pain management
 -Migraine or tension headaches
 -Fibromyalgia
 -Diabetes
 -GI or IBS
 -Smoking cessation
 -Alcohol or substance use
 -Exercise and diet

Services are available by walk-ins or appointments  by calling 982-9039.


FLIGHT MEDICINE CLINIC
(253) 982-0375
7:30 a.m. to 4:30 p.m., Monday through Friday

The Return to Fly times (RTFS) are 0730-1130 and 1300-1600 Monday through Friday on a walk-in basis. The Flight Medicine Clinic provides routine medical care to pilots, navigators, air traffic controllers, flight engineers and all personnel holding a 1042 clearance.  After duty-hours, flyers should go to the Madigan Army Medical Center (MAMC) Emergency Department (ED).  The flight surgeon on-call will be notified of ED visits by flying personnel.  Should a flyer be seen in any ER or outside of MAMC, it is their responsibility to notify the flight surgeon as soon as possible by calling the clinic.

Flyers may NOT fly until cleared by a flight surgeon after receiving treatment in the ED or from a provider outside the hospital.  For all routine and acute appointments, please call Tricare at 1-800-404-4506.  To schedule a PHA; 4th, 7th, and 8th AS squadrons contact block scheduling; all other flyers call clinic number to get scheduled.


EMERGENCY SERVICES
The Airman's Clinic provides care for active duty military personnel who are stationed on JBLM McChord Field.  There are no emergency services.  Please call 911 or report to Madigan Army Medical Center for emergencies.

The McChord Clinic does not provide emergency services.  Madigan Army Medical Center provides all emergency services.

Urgent Care: Visit the Emergency Room at Madigan Army Medical Center
Emergency services for all ages are available 24 hours a day. An emergency is defined as an acute illness or injury that may pose a threat to life, limb or eyesight; result in unreasonable pain or suffering; or requires immediate care or attention to ensure the best recovery possible. When someone develops signs and symptoms of a stroke, heart attack, or other life threatening emergency then 911 should be called, or the person should report immediately to the nearest emergency facility.

The emergency department does not give medical advice over the phone. If a person believes there is an emergency  911 should be called, or the person affected should report to a nearby emergency department.

All patients will be assessed (triaged) as soon as possible on arrival to the Emergency Department. Based on the acuity/severity and type of emergency some patients may be seen sooner than others. If medically appropriate, some patients may be referred for same day appointments to their enrolled primary clinic. As an affiliated teaching facility of the Uniformed Services University of the Health Sciences, patients may be evaluated by medical students and residents in addition to the emergency department staff providers as well.
Non-beneficiaries will have a medical screening examination performed, and if necessary will be transferred to a civilian facility for further needed care. After evaluation, if patients need continued inpatient care, they may be admitted. If there are specific services or specialist care needed that is unavailable at the MOFMC, then patients may be transferred to an appropriate civilian facility for continued care. The Emergency department staff will make all efforts to provide compassionate, timely care for all patients, regardless of the patient category (e.g. Tricare Prime, Tricare for Life, VA).


PUBLIC HEALTH
(253) 982-3717 (main line), 982-1520 (PHAs), 982-1896 (Deployment Medicine)
7:30 a.m. to 4:30 p.m., Monday through Friday

The Public Health office manages Non-Fly PHAs, deployment medicine, and occupational health programs to ensure a healthy and fit Airmen community.  They identify and coordinate required ancillary care such as immunizations and laboratory as well as needed examinations by a physician or occupational specialist.

Non-Fly PHA appointments can be scheduled by calling (253) 982-1520.
Deployment medicine ensures deploying members are medically qualified to deploy, administers all the Pre- and Post-Deployment Related Health Assessments (DRHA) and ensures all deploying members are aware of potential health risks in their theater of operation. To schedule a DRHA, please contact (253) 982-1896.

Occupational health provides workplace hazard education and determines hazard-specific medical screening requirements for military and civilian personnel.  Personnel needing assistance with any of these functions can contact Public Health through the main line.


PERSONNEL RELIABILITY PROGRAM
(253) 982-4094/0655
7:30 a.m. to 4:30 p.m., Monday through Friday

What is PRP? The Personnel Reliability Program is a program in to ensure the highest possible standards of individual reliability in personnel performing specialized duties with certain types of weapons.  Medical PRP is continuous monitoring of PRP members' healthcare and advising the Certifying Official when medications, conditions, or treatment affect their ability or reliability for the mission.

The PRP office is located in the Airman's Clinic, Patient Administration. PRP members with medical needs after duty hours/weekends/holidays/down days, should contact the Madigan Army Medical Center Emergency Room or 911.


ACTIVE DUTY IMMUNIZATION CLINIC
(253) 982-0311
7:30am to 11:30 a.m. and 12:30 to 4 p.m., Monday through Friday

No appointment is required.  Some of the vaccines are only available at certain times

Smallpox is given only on Wednesdays from 12:30 to 2 p.m. Please arrive at least 10 minutes prior to start time to fill out necessary paperwork.

TB tests (PPD tests) are given during normal duty hours, except Thursdays, down days and holidays. You must be able to return within 48-72 hours to have PPD skin test read.


DEPENDENT IMMUNIZATION CLINIC
(253) 982-1118
7:30-1200 and 1:00-1545 p.m.
The Immunization Clinic offers vaccines to all retirees and dependents from two months of age and up. This includes vaccines for deployment, work, school and travel. No appointment is required.


BIOENVIRONMENTAL ENGINEERING
(253) 982-3921
7:30 a.m. to 4:30 p.m., Monday through Friday

The Bioenvironmental Engineering element provides industrial hygiene and radiation protection surveillance for Air Force-operated industrial shops on JBLM. This office evaluates such hazards as noise, industrial chemical use, ionizing and non-ionizing radiation, biological hazards, ergonomics and indoor air quality. Bioenvironmental engineering professionals strive to ensure that commanders and supervisors provide their workers with a safe and healthful workplace.


HEALTH AND WELLNESS CENTER
McChord Field Fitness Center Annex, Bldg. 726
(253) 982-6947

The Health and Wellness Center is responsible for administering the Air Force Health Promotions Program. The objective is to furnish individuals with knowledge and skills that encourage healthy lifestyle behaviors. Services include tobacco cessation classes, fitness assessments, nutrition education, stress management, education on cardiovascular disease and cancer prevention. All eligible beneficiaries and DoD civilians may participate in program services. The HAWC has a complimentary staff of medical personnel, including a registered dietitian, health promotions manager and exercise physiologist. Class hours are from 8 a.m. to 4 p.m.


MENTAL HEALTH and ADAPT
(253) 982-3685
7:30 a.m. to 4:30 p.m., Monday through Friday

The Mental Health Clinic is available by appointment or on a walk-in basis to assist in meeting the emotional and psychological needs of Airmen and their families.  Services include evaluation and treatment for mental health, work related issues, marital/family concerns and medication management.

The ADAPT section offers evaluation and treatment for substance related disorders.  Services include education on substance misuse, individual therapy and group therapy.



OPTOMETRY:
(253) 982-2032
7:30 a.m. to 4:30 p.m., Monday through Friday

For routine eye appointments, everyone needs to call the central appointment line at 982-2273.


DENTAL CLINIC
McChord Field Dental Clinic (Bldg 590)
690 Barnes Blvd.
Joint Base Lewis-McChord, WA 98438
Contact Information
Front Desk (253) 982-5505 DSN 382-5505

Business Hours
Monday - Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30 a.m. - 3:30 p.m.
Closed every Tuesday from 1:00 p.m.-2:00 p.m. for training
Sick Call - Call for Same-day Appointment

Driving Directions:
The McChord Dental Clinic is located on McChord Field and can be reached by taking I-5 Exit 125 and turning onto Bridgeport Way SW and entering the main McChord Field Gate. Once on McChord Field, Bridgeport Way turns into Colonel Joe Jackson Blvd. Turn right on Barnes Blvd. Continue past the McChord Medical Clinic and turn right onto 13th Avenue and make an immediate left turn into the McChord Dental Clinic parking lot.

The McChord Field Dental Clinic is operated by the U.S. Army Dental Command. General dentistry and selected specialty services are provided for active duty personnel.

Procedures performed include:
 ·Examinations
 ·Cleanings (Prophylaxis)
 ·Preventive Services (Fluoride, Sealants, Instruction)
 ·Tooth Fillings (Restorative)
 ·Root Canals (Endodontics)
 ·Gum Disease Treatment (Periodontics)
 ·Crown & Bridge, as needed
 ·Extractions (Oral Surgery)
 ·Removable Dentures, as needed
 ·Referral for complex oral rehabilitation, as needed

Dental Sickcall (McChord Field Dental Clinic)
Active Duty Dental Sick Call- recommend calling for possible "Same-day Appointment".

After-hours Dental Emergency Care (Madigan Army Medical Center Emergency Department)
For after-hours dental emergencies, patients will need to contact the Madigan Army Medical Center Emergency Department. Patients who have the following conditions will be triaged and/or treated:
 ·Bleeding
 ·Swelling
 ·Pain that cannot be relieved by pain medicine
 ·Minor trauma/injury
 ·Severe trauma/injury to the face or jaw
 ·Any potentially life-threatening condition

The following are generally NOT considered to be dental emergencies:
 ·Loose teeth (adult or baby teeth) unless associated with trauma/injury
 ·Loose permanent or temporary crowns
 ·Broken fillings or teeth that occur while eating
 ·Minor gum irritation

(Active Duty family members and retirees enrolled in dental insurance plans should make every effort to contact their civilian dentist for urgent care needs prior to contacting the Madigan Army Medical Center Emergency Department).

TRICARE Dental Plans
The TRICARE Family Member Dental Plan is dental insurance for family members of active duty service members for care by civilian dentists. Active duty service members are encouraged to enroll their family members in the TRICARE Family Member Dental Plan to avoid paying full price for their family members' dental care.

Additionally there is a retiree TRICARE Dental insurance program that can help offset the cost of dental treatment, please contact Tricare for more information and/or to sign up.


TRICARE
TriCare Service Center -- 1-888-TRI-WEST (874-9378)

TriCare is the Department of Defense health care program for active-duty and retired members of the uniformed services, their families, and survivors.

For information on these health choices or enrollments contact 1-877-988-9378 UNITED HEALTH CARE WEST.


PHARMACY
(253) 982-2474
7:30 to 4:30 p.m., Monday through Friday

Civilian provider prescriptions are taken from 9 a.m. to 3 p.m.

24-hour Refill Line -- (253) 968-6699
Refills are available through a phone-in refill system and should be picked up at the refill window. Listen to the automated message for changes in hours of operation and other important pharmacy information.


PATIENT ADVOCATE
(253) 982-2304
7:30 a.m. to 4:30 p.m., Monday through Friday


FAMILY MEDICINE CLINIC
(253) 982-5601/02/03
7:30 a.m. to 4:30 p.m., Monday through Friday

This service is operated by the Western Regional Medical Command under the U.S. Army Medical Department.


LABORATORY SERVICES
(253) 982-2073
7:30 a.m. to 12:00 p.m. and 1:00p.m.  to 4:30 p.m., Monday through Friday

This service is operated by the Western Regional Medical Command under the U.S. Army Medical Department.


PEDIATRIC CLINIC
(253) 982-5601/02/03
7:30 a.m. to 4:30 p.m., Monday through Friday

This service is operated by the Western Regional Medical Command under the U.S. Army Medical Department.


WOMEN'S HEALTH
(253) 982-8717
7:30 a.m. to 4:30 p.m., Monday through Friday

This service is operated by the Western Regional Medical Command under the U.S. Army Medical Department.


RADIOLOGY/DIAGNOSTIC IMAGING
(253) 982-2361
7:30 a.m. to 12:00 p.m. and 1:00 p.m.  to 4:30 p.m., Monday through Friday

This service is operated by the Western Regional Medical Command under the U.S. Army Medical Department.