Service members take part in T2 beta testing

  • Published
  • By Senior Airman Jacob Jimenez
  • 62nd Airlift Wing Public Affairs

Airmen from the 1st Weather Squadron volunteered to provide feedback for the Defense Health Agency at JBLM Dec. 14. The Airmen provided input for resources being evaluated that will eventually be issued to service members across the Department of Defense.

“The feedback from Airmen is going to lead what revisions will be made to the brochures and podcasts based on the trends we see,” said Erin Shephard, DHA solution delivery division. “All feedback will be used and hopefully improve our products.”


The study required Airmen to give their honest opinion about brochures and podcasts the agency plans to use.


“I think these tools can be extremely useful,” said Staff Sgt. Aaron Suh, 1st WS weather craftsmen. “As a supervisor you need to be able to relay information to your troops and if you don’t know the answers you need to know where to get the answers.”


The products being evaluated were part of DHA’s telehealth and Technology (T2) component. According to the National Center for Telehealth and Technology’s website, the organization seeks to provide relevant health technology solutions for psychological health and traumatic brain injury, and deliver tested, valued health solutions that improve the lives of service members, veterans, and their families.


“Here at JBLM it’s important to get feedback from each service,” said Shepard. “We want to know how each branch receives the tools and information we provide.”


Although not the first study conducted by Airmen at JBLM, this was one of the largest studies completed by Airmen, said Shepard.


“We have done multiple studies here involving Air Force personnel, but this is one of the larger groups of people” said Shepard. “We are looking to find out what technology Airmen use and how we can better provide them effective tools.”


Like podcasts and brochures, T2 also has an array of free mobile health applications available to service members and anyone with a smart phone.


“They are open to everyone but catered to service members,” said Shepard. “We realize service members’ needs are much different than the civilian population.”

Using a smartphone or mobile device, the applications are available to download for free on the Google or Apple app store. They can be found through typing in “T2” in the app store’s search engine.


“I get a lot of questions as an NCO but I don’t have all the answers,” said Suh. “These apps make information more accessible.”


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