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Meeting medical needs
Airman Taylor Campbell, 62nd medical Squadron aerospace medical technician helps a patient over the phone at the 62nd MDS Airmen’s Clinic Aug. 12, 2013 at Joint Base Lewis-McChord, Wash. Utilizing the clinic’s Relay Health secure messaging program, Airmen can request to renew or refill prescriptions, schedule appointments, extend profiles, and get medical advice from their doctor. (U.S. Air Force photo/Airman 1st Class Jacob Jimenez)
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62nd MDS makes care more accessible

Posted 8/20/2013   Updated 8/28/2013 Email story   Print story


by Airman 1st Class Jacob Jimenez
62nd Airlift Wing Public Affairs

8/20/2013 - JOINT BASE LEWIS-MCCHORD, Wash. -- On a temporary duty assignment, home or vacation, Airmen can now have their medical needs met faster.

Utilizing the 62nd Medical Squadron's Airmen's Clinic Relay Health secure messaging program, Airmen can contact their primary care physician at McChord from any place at any time.

Using the program patients can request to renew or refill a prescription, schedule an appointment, get advice on a medical concern or issue, extend a profile, and find out information on medical services available to them.

Patients can now spend less time at the clinic to get what they need. When scheduling appointments using Relay Health, patients will receive the clinic's next available appointment. Patients can also request to have medication refilled and have it ready for pickup when they arrive.

"The program is meant to make the process more streamlined for everyone and gives quicker access to Airmen, saving time and money for Airmen and the Air Force," said Anna Cullen, 62nd Medical Squadron group practice manager and active duty patient advocate.

As a multi-faceted program, Relay Health can also be used to reference medical history and records or expedite results such as of blood or urine analysis.

"We are here to make health care more accessible to you and your family," said Cullen.

Open to all patients of the Airmen's Clinic, Relay Health is available to Department of Defense service members, retirees and civilians. Patients can register for the program by visiting the Airmen's Clinic.

"The program helps keep that continuity and quality of care," said Cullen. "We want our patients to know they can reach us with any medical concern or question they might have and that we'll help in any way we can."

For more information contact the patient advocate office at: 253-982-2409

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