Complaint resolution
Master Sgt. Phil Ryan, 62nd Airlift Wing Inspector General complaint resolution superintendent, takes notes in his office, Jan. 17, 2014, at Joint Base Lewis-McChord, Wash. Ryan, also a reserve police officer with the Yelm Police Department in Yelm, Wash., applies the investigation skills he has learned as a police officer in his position in the 62nd AW IG office. (U.S. Air Force photo/Tech. Sgt. Sean Tobin)

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